What Personal Information We Collect. As set forth in more detail below, Camp Pros, LLC (“CampPros.com” or “We”) only asks you to provide your personal information when you use our camp/event registration services on the CampPros.com website (“Site”). In other words, you only provide us with your personal information when you register for a camp/event using our services. This information may include your first and last name, email address, a password, your mailing address, your phone number, and your credit/debit card information. You can browse our Site without using our registration services, but you will need to create an account when you register for a camp/event using the CampPros™ registration services. We may ask you to confirm your personal information if/when you contact us via telephone at 505-620-6488 or via email at info@camppros.com. This will allow us to protect your confidentiality by verifying your identity.
If you are under the age of 18, you may use our Site only under the supervision of a parent or legal guardian who agrees to be bound by the CampPros.com Terms of Use. If you do not agree to (or cannot comply with) any of the CampPros.com Terms of Use, do not use our Site.
Purchase Information. When you register for a camp/event or otherwise make a purchase via CampPros.com, we collect your name and payment method information, such as credit/debit card information. We collect this information in order to charge you for camp/event registration fee and/or your purchase. We may, if appropriate, also collect information that allows us to ship your order or otherwise contact you. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at CampPros.com (e.g., upon your initial use of our registration services), you may have an option to choose to save your billing information in “Your Account.” You may change or delete this saved information anytime. Simply go to Your Account, log in with your email address and password, and edit and/or delete whatever personal information you wish.
Services Account Information. We collect personal information from registrants (and their parents) who wish to use camp/event registration services provided at CampPros.com. In order to use our services you must provide your email address and password or create an account at CampPros.com. Cookies and Other Computer Information. When you visit CampPros.com, you may be assigned one or more “cookies” (a small text file) to be stored on your computer’s hard drive. The purpose of a cookie is to identify you when you visit our Site so we can enhance and customize your registration experience. You can choose to browse on CampPros.com without cookies, but without these identifier files you will not be able to complete a camp/event registration or take advantage of certain other features of our Site. These features may include the purchase of various camp/sports-related goods via CampPros.com. Each browser is different, so you may want to check the “Help” menu of your browser to learn how to change your cookie preferences. We may collect certain technical information from your computer each time you request a page during a visit to CampPros.com. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type, and/or the address of a referring website, if any. Any information collected will be utilized to enhance the quality of your experience during your visit to our Site and will not be sold or rented to any third parties. We may contract with third parties to provide us with data collection and reporting services regarding our customers’ activities on our Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on our Site. None of your personally identifiable information (such as your name, address, email address, credit/debit card number, etc.) will be received by or shared with these third parties.
Contacting CampPros.com. We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our Site. Other Times We May Collect Personal Information. From time to time, CampPros.com may conduct surveys and contests via our Site, email, and/or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information. Information we collect on CampPros.com may be used to enhance your online experience in the following ways:
- Deliver merchandise and registration services that you purchase online
- Register you as a member of CampPros.com
- Prevent fraud and securely charge you for your purchases
- Confirm your orders
- Respond to your customer service inquiries or requests
- Communicate great values and featured items to you
- Find and provide camps/events you want
- Customize your camp/event registration experience
When and With Whom We Share Your Personal Information. We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Site; communicating to customers; providing customer service; enhancing and improving customers’ online registration experience; enabling access to our affiliates’ websites; providing a personalized online experience; preventing fraud; and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our affiliates. This is not linked to any personal information that can identify any individual person. How You Can Control the Use of Your Personal Information. You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, and then edit and/or delete whatever information you wish. Do not share your CampPros.com password with anyone. Other than on our Site, CampPros.com will never ask you for your password.
How We Protect the Security of Your Personal Information. The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. CampPros.com has also obtained a digital certificate from Authorize.net, a leading provider of Internet trust services. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a CampPros.com web server, not to some unknown or unauthorized server. Ultimately, your personal information is protected by the password you created when you created an account at CampPros.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of CampPros.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, and then enter a new password.
How You Can Decide What Marketing Communications You Receive From Us. CampPros may from time to time send you email messages or other forms of marketing communications describing new camps/events, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, and remove the check in the box next to the online email newsletter(s) you would no longer like to receive. Please allow up to 10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact us at info@camppros.com.
The only email messages you will receive from CampPros.com when you elect not to receive marketing emails will be to confirm any camp/event registrations or other purchases you make on our site, let you know your order (in the case of merchandise) has been shipped, respond to your Customer Service inquiries, and to answer any other questions you may have about our site or associated services. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information or to announce any scheduling changes/cancellations for camps/events. Finally, you will receive service and reminder emails if you elect to participate in any Market Research testing.
More About Your Privacy. We realize that registering for a camp/event and/or making purchases at CampPros.com requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any and all personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit/debit card information, in addition to any other personal information that can be linked to you, personally. We believe that you have a right to know exactly what information we might collect from you, why we collect it and how we use it. Again, we do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. If you have an account at CampPros.com and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, and then edit or delete whatever personal information you wish. CampPros.com may provide links to certain third party websites. This Privacy Policy applies only to activities conducted and personal information collected on this CampPros.com website. Other websites may have their own policies regarding privacy and security.
CampPros.com will obtain your consent before allowing the download of any software from our Site, and CampPros.com will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the CampPros.com website is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.
Changes to the CampPros.com Privacy Policy. This Privacy Policy was last updated on December 8, 2014. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this CampPros.com website after modification implies that you consent to this Privacy Policy as modified.
